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Opinion

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ArticlesJanuary 11, 2019

Opinion: States Lead the Way in Privacy Law

Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.

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ArticlesJanuary 8, 2019

Will the Real Disruptors Please Stand Up?

Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.

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ArticlesDecember 19, 2018

Opinion: Mercedes-Benz Does Facilities Right

In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.

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ArticlesDecember 18, 2018

Opinion: Biweekly Payments Fit a Biweekly World

Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.

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ArticlesDecember 7, 2018

Opinion: Aftermarket Brakes Are a Rusty Menace

Safety expert cautions dealers to be wary of aftermarket brake pads, which are not held to the same standards as OEM parts and may contain untreated steel.

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ArticlesNovember 15, 2018

Leverage Your Factory’s Marketing Tools

Dealers seeking a harmonious online-to-instore experience should start by taking advantage of the advanced digital marketing tools, assets, and services your manufacturers are offering for free.

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ArticlesNovember 15, 2018

Opinion: GM’s New Warranty May Hurt, Not Help, Dealers

General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and control.

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Articlesby Gil Van OverNovember 13, 2018

The Federales Are Watching

There is a palpable sense of relief among dealers at the end of the CFPB era, but the FTC, DOJ, and state attorneys general are actively taking up the once-feared bureau’s cause.

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ArticlesOctober 29, 2018

Your Martech Stack Is Missing the Mark

Expert shares advice for dealers whose marketing technology stacks have failed to meet your customers’ growing expectations.

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ArticlesSeptember 14, 2018

You Need a Game Plan for a Flat Market

Stay competitive in a flat market by refocusing on the fundamentals of new-inventory management, forecasting, and tracking.

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