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Training

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ArticlesJuly 29, 2020

Actually, I Am the Boss of You: An Interactive Approach to Employee Counseling

The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain compatible with that goal and reduce the number of times someone says, “you’re not the boss of me.”

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Newsby StaffJuly 28, 2020

New JM&A Group Insider Platform Provides Free Exclusive Content to All Dealers

In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand collection of automotive resources.

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ArticlesJuly 27, 2020

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

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Articlesby Rick McCormickJune 24, 2020

Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.

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ArticlesMay 19, 2020

Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.

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ArticlesMarch 12, 2020

3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

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Newsby StaffFebruary 13, 2020

UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

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Newsby StaffJanuary 6, 2020

Report: Dealers, Sales Must Take Responsibility for PVR

IAS is offering a new, complimentary infographic for the leadership, sales, and finance teams who want to take an active role in boosting the dealership’s per-copy average.

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Newsby StaffDecember 13, 2019

Report: Inconsistent F&I Training Puts Dealerships at Risk

A recent KPA survey found high numbers of F&I professionals untrained in key federal compliance topics and unsure of how far their compliance education had progressed.

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Newsby StaffNovember 18, 2019

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

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